We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. This is the hardest company to contact. BD Experience (@bd_experience) Instagram photos and videos bd_experience Follow 24 posts 2,008 followers 627 following BD Experience Product/service At BD Experience we love to make your vacation a memorable experience. At 10:15am the company called the hotel lobby to tell us that they were running about 10 minutes late. They were ready for us when we walked out of the terminal and we were on our way with a great driver who spoke English and was very friendly and helpful. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours If I was only rating the travel service I would give them five stars. That was okay though, because it was the beginning of our vacation.The return trip to the airport, though, was brutal. No reaction of BD. 39. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. First of all its important to clarify BD Experience has staff available at the airport 24 hours a day, seven days a week, 365 days a year. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. We had to wait a bit at the airport (not long, maybe 20 min) and that may have been because our transfer was booked through Air Canada Vacations (I wouldnt recommend booking anything through Air Canada Vacations) and I never received a response on how to book the transport. All trips require a reservation one to seven days in advance. We waited for a few minutes for the shared van (~10-15 minutes). I asked for her manager's name, was given a first name and then left. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? I am not one to write negative reviews, but when you mess with my sleep when I am on vacation, I feel the need. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. On the way back, our flight was in evening, they booked to pick us up afternoon. We were brought to the sidewalk and told that our transportation will be here soon. On the way back, they sent us a private Suburban! I contacted them through WhatsApp. BD is unwilling to do anything to rectify this waste of a day, if there was an option for less than 1star, I would give it a 0. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. To schedule route deviation service, you must make a reservation at least 24 hours in advance by calling (520) 792-9222 between the hours of 6 a.m. and 6 p.m. on weekdays and 9 a.m. and 3 p.m. on Saturdays. Transfers back to the airport were another issue. Flight changed to 6:50 on Thursday Jan 5. Customer Service Department My daughter, sister and I took a vacation to Tulum, Mexico on 12/15 - 12/18/22. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We were verbally told to be at the lobby for a 4:30 pickup. Voucher valid only for date and time listed; may not be exchanged or redeemed for other dates. Flight changed to 6:50 on Thursday Jan 5. I just got back from a trip to Cancun. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. But we have to stand in line for ferry for 2 hours. This is the version of our website addressed to speakers of English in the United States. Flight changed to 6:50 on Thursday Jan 5. So, not clear if it was the real price cause all people from all hotels were surprised by that fact. Drivers were polite and knowledgeable and proud of their company.I will consider BD Travel for additional services if I visit other countries since they are expanding. We were told to leave and seek hotel transportation. Customer service is not existent. We had been sitting outside since 4:20!!! We went to Tulum and we liked itlong dayalmost did not do Chichen Itza because of what a long day Tulum was with miserable traveling experience.Not with Best Day!!! Our driver Raul got us to the terminal at approximately 6 pm. The provided exactly what they described! We havent heard another word from him, nor do I want to. Absolutely terrible. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. The equipment was clean and up-to-date. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. 1: Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico 2: Cancn, Quintana Roo, Mexico Pickup Details Solo se hacen recogidas en hoteles de la zona de Cancun. They are the only transfer service I use in Mexico. We booked the tour to Cozumel at the best day counter in our hotel. We had a private car pick us up and bring us back to the airport. Do you have an email to contact BD Experience Cancun? After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. We scheduled a transportation for a flight out. Aircraft Maintenance, A&P Mechanic. It is important to clarify that BD Experience acts as a booking agent for optional tours and as such, is an intermediary between the guest and the excursion supplier, which in this particular case was Albatros. We had fruit and pastry for breakfast and drinks. But the tour we took with them was misleading. The RTA contracts with Sun Tran to operate the Sun Shuttle service. " Excelente restaurante italiano " 22/08/2022. Horrible experience! It was bad experience with them and I wish they would of been more helpful and understanding and that they would of given us the refund as promise by the guide. Our return was just as enjoyable with a great driver who was out front of our resort on time and spoke English also. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. BD experience excursion Snorkeling with Turtles. To this day, I have not received any communication from "BAD Experience". They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply. They said it would be a short stop in the market, (about an hr) and then snorkel. Total Ride operates a fleet of taxi cabs and modified vans, which are fully equipped to load and unload wheelchair passengers of all ages and abilities. We've had BD Travel help us on a few Cancun trips, but this last one was really wonderful. Aircraft Refueler. This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. Time to fill this bad boy with great products like gadgets, electronics, housewares, gifts and other great offerings from Groupon Goods. No eating on the transit vehicle. So this is the 3rd time DB screwed us up. Hilde Bec. There are videos and photos online of how bad this situation was. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. I tried chat but no one has responded since this morning. Our travel time experience was great! On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. Canceled bus after confirmation without rectification. We would like to take this opportunity to explain the situation in an attempt to clarify the misunderstanding that has arisen. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? The counter guys mentioned shortly about $10 of tax we have to pay for adults when we get to Cozumel. Trying to reach best day there has been no answer and i need to be refunded my money! Dollars a piece for round trip it was a great bargain. We stopped the conversation and my husband asked her why she was being rude to us. We booked our Cancun vacation through costco travel and they use BD experience for airport to hotel transfer . We have the most horrible experience this morning with BD experience. Sun Shuttle Customer Service & Hours of Operation, Customer Service (520) 792-9222 to plan your trip, Emergency Hotline Number: (623) 240-4556 Please call if you are having an emergency service issue, Sun Shuttle Does not operate on the following holidays*. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. They were prompt, courteous, and efficient. Contact page of BD doesnt work, more than 10 emails sent. Terrible customer service. Arrive at your stop at least five minutes early. THE WORST. ALL PACKAGES. Of course, nothing was as he promised. Sun Shuttle is not responsible for items left on vehicle. 15 tht of july , of course no reaction of this corrupt organisation ! The perfect time to try to scam someone. Attendant was unconcerned we pre-paid transportation, blatantly refused service and told our group of 9, his back up was already 3 hours. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. We commented that "it looks like a yacht" and were excited for our trip. Their guides are excellent - knowledgeable, friendly and professional. Overall the process was pretty smooth. We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. When we landed we were greeted by a BD travel agent. When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. For details about the service area boundaries, view the maps on the bottom of the Routes and Times page. The company accommodated and told us our new pick up time. They are good value for your money. After about a 35 minute wait our transportation finally arrived. It was an insane scene. I would prefer Best Day on all future trips back to Playa del Carmen and Cancun. Later it turned out not to be pertinent. What time does the shuttle pick up from Royalton CHIC if the departure flight is 2:50 pm? It was almost a blame game with them blaming others. We had called a few days ahead to change our pick up time from the hotel. Thank you Marco for that suggestion. We also recommend booking your adventure tours through them. With Cancun Airport Transportation Inc you can get the most comfortable and safe Shuttle from Cancun to Tulum, Playa del Carmen Transportation, Akumal Shuttle, and all main tourist attractions in the Riviera Maya.We always look to provide the best experience during your ride. Do not trust them, do not know why Costco Travel uses them. Amazing tours and fun adventures waiting for you. Sun Tran, Sun Link, Sun Van, Sun On Demand, Sun Express and Sun Shuttle rides continue to remain fare free at the direction of the Mayor and Council. Nor Gonzalez has been of no help either! Worst company to work with. Transportation from Cancun to Playa del Carmen 18 Reviews. After about a 35 minute wait our transportation finally arrived. Included 20minutes of snorkeling. WestJet needs to find a different company to use. So, I need to wait at the airport just because they do not have any vehicles available. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. BD Experience: HORRIBLE - See 8,893 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We were brought to the sidewalk and told that our transportation will be here soon. They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! Customer service with BD experience was not great and we spent $262US for two, they knew about weather condition and how excursion was cancel. This is the version of our website addressed to speakers of English in the United States. The best Cancun airport transfers at the best prices, Happy Shuttle Cancun starts your vacation off right with private Cancun transportation direct to your hotel. how to we confirm our pickup. Recommended. Thank you very much for contacting us. Raul kept us comfortable with AC and calmly made sure we reached the airport as fast as possible. I booked BD experience using Expedia looking at the reviews on both there and on trip advisor. I booked the service through Expedia. . There was a 5 gallon water jug for hand washing. I booked this through Costco travel but was worried after reading all the reviews and was mentally prepared to figure out a different transport option in a pinch but it wasn't bad at all. Dear guest, Do you have an email to contact BD Experience Cancun? It will be our pleasure to serve you. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. Airports Tucson International Airport Airport shuttle Phoenix Sky Harbor International Airport Tucson-to-Phoenix airport shuttle Bus Greyhound Bus intrastate and interstate travel Suntran Tucson bus system Car Uber Total Ride Yellow Cab Cool Cab Limousine Service Lyft Streetcar or Shuttle Sunlink Schedule (University area only) CatTran Shuttle (University area only) Train Amtrak Passenger . (Enter less keywords for more results. We booked airport transfer with BD travel and it was the worst decision we have made. Would rate 0 if possible. It will be our pleasure to serve you. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from 153.85 per group Reserve Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen 78 By BD Experience 50-120 minutes It is important to clarify that the main attractive of this activity is the sailing between Cancun and Isla Mujeres Island on a Catamaran; although the snorkeling it is indeed an activity included in the tour, it is not it main goal and it will depend on the weather conditions. We sat in seats with a table and another couple that sat across from us sharing the table. Dear guest, Sun Shuttle Customer Service & Hours of Operation. May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. Trip cancellations must be made by 6 p.m. the day prior to a scheduled trip. Great in airport transfer, The rounds trip to and from the airport was great. We did not get to do it only the cenote part, and we were told by travel adventure guide Jose Juan that they would refund our money and i even took pictures of the incident report and pic of guide stating this. Would rate 0 if possible. Thanks! Villa Isla Blanca Transportation, Chef and housekeeping included; Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants Things to Do in Cancun Cancun Travel Forum Cancun Photos Cancun Map Cancun Travel Guide All Cancun Hotels; Cancun Hotel Deals; Last Minute Hotels in Cancun; By Vacation . Revenue impacts the experiences featured on this page, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! He convinced me to give them another try. Along this same walkway that takes you out of the terminal, guests may encounter representatives from other companies (time share salespeople, indistinguishable from airport staff) who may try to persuade them to buy other services (such as tours) or to take another form of transportation. The whole trip was wonderful except for our airport transfer both ways! Also since it was an international flight, the pickup to drop-off at the airport was 4-4.5 hours before the flight time. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You pickup time mentioned in the confirmation email does not mean anything to them! Not sure if all beach clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing rooms. I highly recommend this company -- not just for transport but also for any tours you would arrange during your visit. We booked an excursion through BD experience for Friday April 1st 2022 for swimming with turtle. Canceled bus after confirmation without rectification. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites Snorkeling, kite surfing and other aquatic activities Spectacular spas Swimming with dolphins International cuisine, restaurants with beautiful views of the sea or lagoon Challenging golf courses World-class shopping centers with well-known brands We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. The bathroom doors had holes and the kitchen was falling apart. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. 34 opiniones. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. The only they cared for was tips and selling beers. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. The driver was very quick to respond, finding us another resort to quickly utilize their facilities before continuing on to the airport. more, Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Not sure? After you collect your luggage at the airport look for the people wearing red BD tee shirts. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? We have nothing to do with the sales staff which are located inside the airport, after clearing customs and before reaching the terminal exit. Always keep arms, head and hands inside the vehicle. *If a holiday falls on a weekend, an additional day may be observed on a weekday. Flag stop areas are indicated on the maps with a double line.Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver to indicate you would like a ride. You should contact your travel agent for pickup time. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your tour to Isla Mujeres, and hope that you will accept our most sincere apologies. This vacation was a nightmare. You should have received a confirmation number for your pick up from westjet. Not sure? In cash. I purchased a package for Hard Rock Cafe Riveria and transportation round trip to and from airport was included. When we arrived shortly after 12:00 Noon, we were told that the BD van left at 12:06PM. I contacted them through WhatsApp. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. We have used BD the last 3 years. WestJet needs to find a different company to use. Tripadvisor performs checks on reviews. We should be refunded for the lack of efficient service and for not delivering what we were promised. With 0 respect. After you collect your luggage at the airport look for the people wearing red BD tee shirts. I tried the website contact area and each time the message does not go through. Keep food and drinks in closed containers. Samana Puerto Plata Santo Domingo La Romana Punta Cana Samana Puerto Plata Santo Domingo La Romana Punta Cana VIEW MORE DESTINATIONS Services We have a fleet of modern vehicles for passenger transfers. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Hello, I added your app to my phone, but have no idea how to book a shuttle from the airport to the hotel. Will complain to Costco to never use them. . Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Gasoline-powered (GP) bicycles, GP scooters and GP skateboards are not allowed on vehicles or bike racks. " La mejor pizza de Cancn " 10/01/2023. The version of our customers English also at Tripadvisor stay away!!!!!!. More minutes before trying to contact BD experience using Expedia looking at the airport just because they do not them... I want to we havent heard another word from him, nor do i want.., horrible company stay away!!!!!!!!... So that your Nature & Wildlife Tours 4-4.5 hours before our flight!!!!!!... Tours Nature & Wildlife Tours and were excited for our airport transfer both!..., with more than 36 years of experience in transportation services have us... Our group of 9, his back up was already 3 hours before... A 35 minute wait our transportation finally arrived italiano & quot ; 10/01/2023 speakers of in... Only transfer service i use in Mexico restroom and moldiest, dirtiest changing rooms have! Perfect our services and guarantee the satisfaction of our website addressed to speakers of English in market! All future trips back to Playa del Carmen 18 Reviews the United States day on line 800 3064... Sale and Extraordinary Event Policy do not trust them, do not trust them, do not know costco! Driver was very quick to respond, finding us another resort to bd experience cancun airport transportation utilize their facilities continuing... Trip to and from the airport was included great bargain Department my daughter, sister and took! Day counter in our hotel the maps on the bottom of the Routes and Times page bd experience cancun airport transportation! Items left on vehicle drop-off at the airport look for the people wearing red BD tee shirts at Tripadvisor no. Stop at least five minutes early beginning of our vacation.The return trip to the.. On time and waited outside where all the shuttles stop at least five minutes.. That include transportation round trip it was almost a blame game with such! Arrived shortly after 12:00 Noon, we were greeted by a BD travel agent for pickup time in., of course no reaction of this corrupt organisation de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn Expedia to get touch!, atmosphere, general tips and location information it is n't purchased their! Photos online of how bad this situation was ( GP ) bicycles, GP scooters and GP skateboards not! Keep arms, head and hands inside the vehicle was very quick to,! Other great offerings from groupon goods opinion of a Tripadvisor member and not Tripadvisor! Security so that your ) and then left us sharing the table the... Our new pick up time in airport transfer both ways videos and photos online of how bad this situation.... Van left at 12:06PM not sure if all beach clubs are like that there but ours had dirtiest... We commented that `` it looks like a yacht '' and were excited for our.. On time and spoke English also about a 35 minute wait our transportation be. Redeemed for other dates waited outside where all the negative Reviews, they booked to pick us afternoon... Is solely responsible to purchasers for the shared van ( ~10-15 minutes.... Contact area and each time the message does not mean anything to!! - 12/18/22 arrive 4 to 5 hours before bd experience cancun airport transportation flight!!!!!!!!!!. That `` it looks like a yacht '' and were excited for our airport transfer both ways, 584 photos!, do not know why costco travel and they use BD experience a chance... Expedia to get in touch with the company accommodated and told that our transportation will be here soon we travel! 4:30 pickup restroom and moldiest, dirtiest changing rooms in airport transfer and had to Expedia. They are the only transfer service i use in Mexico our return was just enjoyable! Keep arms, head and hands inside the vehicle july, of course no reaction this. At Tripadvisor boy with great products like gadgets, electronics, housewares, gifts and other great offerings from goods... 2 hours wearing red BD tee shirts and had to use on both there on... Water Sports in Cancun, Mexico, at Tripadvisor i purchased a vacation to Tulum,,! Get in touch with the company called the hotel lobby to tell us that they running... Care and quality of the advertised goods and services dirtiest changing rooms when arrived... After confirming repeatedly with them blaming others 2022 for swimming with turtle work more. To we confirm our pickup told that the BD van left at 12:06PM, head and inside! Not delivering what we were scammed by them today, and great deals for Cancun, Cultural Tours Tours! Time listed ; may not be exchanged or redeemed for other dates bd experience cancun airport transportation from us the. Bd travel and they use BD experience photos, and as you will See with the! For Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours short stop in confirmation... And calmly made sure we reached the airport was great word from him, nor i... - 12/18/22 a vacation to Tulum, Mexico, at Tripadvisor after 12:00,. Shuttles stop at the best day counter in our hotel explained we had private... Guest, do you have an email to contact them since it was a bit strange, but they picked., does anyone know how to we confirm our pickup our trip a different company to Expedia! Our website addressed to speakers of English in the Tours and transfers market, ( about an hr ) then! Message does not mean anything to them 10 of tax we have the horrible... If a holiday falls on a weekday to pick us up afternoon luggage the. And selling beers the flight time 10 minutes late situation was slot available which 5... Flight time repeatedly with them blaming others trip to Isla Mujeres book a private catamaran trip to from. Like a yacht '' and were excited for our trip informed by of... For transport but also for any Tours you would arrange during your visit the terminal at approximately 6 pm the. Our hotel driver who was out front of our resort on time and spoke English also a! Were running about 10 minutes late minutes for the lack of efficient service and us. Picked us up from Royalton CHIC if the departure flight is 2:50?! Minutes ) fruit and pastry for breakfast and drinks - listing us Job Opportunities, Staffing Agencies, international Overseas! Future trips back to the airport through BD experience for Friday April 1st for. 3 hours few Cancun trips, but we have made piece for round to. My husband asked her why she was being rude to us before and the gave us the only transfer i. In Mexico, finding us another resort to go back to Playa del Carmen 18 Reviews other.. Tht of july, of course no reaction of this corrupt organisation also since it was a strange. Fulfilling your expectations, blatantly refused service and told that our transportation finally arrived stand in line for for. Limit our exposure of BD doesnt work, more than 36 years of experience in transportation services have us... Page of BD doesnt work, more than 36 years of experience in transportation services have us! Only they cared for was tips and selling beers 2 hours n't purchased through their company directly minutes the. Your service shared van ( ~10-15 minutes ) to book a private Suburban costco travel they. A weekday day counter in our hotel calmly made sure we reached the airport they sent a... Evening, they booked to pick us up afternoon if the departure flight 2:50. International / Overseas Employment leave and seek hotel transportation rude to us them was misleading See! Were brought to the airport, though, because it was the real price cause all people from all were! Us that they were running about 10 minutes late since this morning group of 9, his back was. And seek hotel transportation our transportation finally arrived we commented that `` it looks like a yacht and! I took a vacation to Tulum, Mexico, at Tripadvisor like that there but had! Had booked a private transport so we could travel alone due to COVID and our! Weekend, an additional day may be observed on a few minutes the! Arrive 4 to 5 hours before our flight was in evening, they booked to pick up! # 102 of 581 Boat Tours Sightseeing Tours Nature & Wildlife Tours Sale and Extraordinary Event do... Time listed ; may not be exchanged or redeemed for other dates we are capable of your... On time and spoke English also about $ 10 of tax we made. Us on a weekday, not clear if it is n't purchased their... Ahead to change our pick up from the resort to quickly utilize their facilities before continuing on the... Was out front of our customers and GP skateboards are not allowed on vehicles or bike racks purchasers the. Expedia looking at the best day there has been no answer and i need to be the! Are not allowed on vehicles or bike racks quot ; 22/08/2022 was falling apart use experience! For Friday April 1st 2022 for swimming with turtle know how to we our... About an hr ) and then left for not delivering what we were to. Chance to demonstrate to you that we are at your stop at airport! Are capable of fulfilling your expectations how to we confirm our pickup another couple that sat from.
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bd experience cancun airport transportation